Effective Date: September 20, 2025This Privacy Policy explains how Miracle Health (“we,” “our,” “us”) collects, uses, and protects your personal information.
1. Information We Collect
We may collect:Personal details (name, email, phone number, date of birth) for booking and communication.Health information provided voluntarily for assessment and treatment.Payment details for billing purposes.Website data such as IP address, browser type, and pages visited (via cookies/analytics).2. How We Use Your Information
We use your information to:Schedule and provide health services.Communicate appointment confirmations, reminders, or updates.Process payments and assist with insurance claims.Improve our services and website experience.3. Sharing of Information
We may share information only when necessary:With insurance providers (for claims, if you request it).With service providers who help us run our clinic (billing software, booking tools, etc.).When required by law or to protect safety and rights.We never sell your information to third parties.4. Data Security
We use reasonable safeguards to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure.5. Your Rights
You may request access to your personal information.You may correct or update your records.You may withdraw consent to marketing communications at any time.6. Cookies & Website Analytics
Our website may use cookies and third-party tools (e.g. Google Analytics) to understand site traffic. You can disable cookies in your browser settings.7. Data Retention
We keep client records as required by Ontario healthcare regulations and professional colleges. Records may be retained for up to 10 years after last visit (or longer for minors, per regulations).8. Changes to This Policy
We may update this Privacy Policy. Updates will be posted here with a new Effective Date.9. Contact Us
For privacy inquiries, corrections, or data requests:
Miracle Health, Unit 109 – 3000A Lawrence Avenue East, Scarborough, Toronto, Ontario M1P 2V1.
info@miracle-health.ca
Phone: (416) 289-4444
Fax: (416) 389-6464